Banks and Credit Unions
Bank of America
Assistance is available for furloughed federal employees. Call the Priority Assistance Line at 844-219-0690 for more information.
Chase Bank
Chase is offering support for U.S. government employees affected by the shutdown. Call 1-888-356-0023 for details.
Congressional Federal Credit Union
For information about the Relief Line of Credit or other assistance programs, contact Member Services at 800-491-2328 or visit a local branch.
FedChoice Federal Credit Union
Offering several assistance options for both existing and new members. Visit the FedChoice website for more details.
Interior Federal Credit Union
Special loans are available for both members and non-members who are furloughed federal workers. Loans up to the equivalent of two net paychecks are available, with interest-free terms up to 30 days. Call 800-914-8619 or visit the website for more information.
Navy Federal Credit Union
A special loan program is available for eligible members. Review the FAQs or call 1-888-842-6328 for assistance.
PayPal
PayPal has allocated $25 million to provide interest-free cash advances to furloughed federal workers. Available to new and existing PayPal Credit customers with accounts in good standing. Loan amounts range from $250 to $500. Existing customers can call 1-877-689-1975; new applicants should apply online before calling.
U.S. Bank
Late fees will be waived for missed mortgage payments due to the shutdown, and first payment dates for new mortgages may be deferred.
U.S. Employees Credit Union
Shutdown loans are available through Tuesday, January 15. Call 312-922-5310 for details.
SunTrust Bank
Programs are available to assist clients affected by the shutdown. Contact SunTrust for additional information.
Synchrony Bank
Customers affected by the shutdown may defer payments on Synchrony-issued store cards (Amazon, Lowe’s, Walmart, JCPenney, Chevron/Texaco, and others). Contact Synchrony Bank directly for details.
Union Plus
Union members may be eligible for multiple forms of assistance, including a $300 furlough grant, mortgage assistance, and grace periods on insurance payments. Call 800-472-2005 for information.
Wells Fargo
Wells Fargo offers multiple assistance options for affected customers. Call the customer assistance line or review the list of shutdown resources on the Wells Fargo website.
Grants and Federal Assistance
FEEA-NARFE Fund
Provides $100 grants to active federal employee members who are not receiving pay during the shutdown. To apply, visit the FEEA website.
Thrift Savings Plan (TSP)
Loan payments may be suspended during non-pay status. Documentation of furlough is not required at this time. Missing one or two payments will not cause a loan to default. Log in to your account or call the ThriftLine at 1-877-968-3778 for assistance.
Auto and Financial Services
Toyota Financial Services / Lexus Financial Services
Eligible customers may qualify for up to two months of payment extensions or lease deferrals.
Hyundai Motor Finance
Extending loan and lease payments for 30 days for federal employees affected by the shutdown. Call 1-800-523-4030 for assistance.
Kia Motors Finance
Offering 30-day deferred payments for customers impacted by the shutdown. Call 1-866-331-5632 for more information.
Ford Credit, GM Financial, and Mercedes-Benz Financial Services
Providing qualified customers with options such as payment deferrals, late fee waivers, and dedicated support lines. Contact providers directly for details.
Mobile Telephone Service Providers
AT&T
Assisting customers with late fee adjustments, extensions, and revised payment schedules.
Sprint
Offering short-term payment solutions. Call 1-888-211-4747.
T-Mobile
Providing short-term assistance and flexible payment arrangements. Call 1-877-746-0909 or dial 611 from a T-Mobile device.
Verizon
Offering flexible payment options and a “Promise to Pay” program that allows future-dated payments. Call 1-866-266-1445.
Rental Assistance
National Rental Home Council
Members of the Council are offering deferred rent payment options with no late fees for furloughed renters.
OPM Sample Letters for Creditors and Mortgage Companies
The Office of Personnel Management (OPM) provides sample letters for federal workers to use when requesting assistance from landlords, mortgage lenders, or utility providers.
Insurance Assistance
MetLife
Offering a one-time 30-day grace period on auto and home policy premium payments for those not receiving a paycheck. Call 1-800-GET-MET8 for details.
Fidelity & Guaranty Life Insurance Company
Waiving cost-of-insurance charges for 30 days for policyholders affected by the shutdown.